Questions and Answers
Answers to the questions we hear most about renting a storage unit.
Renting
How do I rent a storage unit?
Go to our storage units page, choose a unit, and complete the rental online in a few minutes. Once your rental is confirmed you have access to your unit, with no office visit required.
Do you offer contactless rentals?
Yes. The entire rental process is handled online. You can browse units, sign your lease and make payments from your phone or computer, with no in-person visit needed at any point.
Do I have to sign a long-term contract?
No. All units are rented month to month. There are no long-term contracts, so you only pay for the time you need.
How much does a storage unit cost?
Monthly rent depends on the size. The online rental list on our storage units page shows current prices and any discount.
Can I upgrade or change my unit later?
Yes. If your storage needs change, call us at (803) 830-3456 and we will do our best to accommodate you.
What if the size I want is full?
Call us at (803) 830-3456 and we will put you on the waiting list.
About My Storage Aiken
How do I rent a storage unit near Aiken, SC?
Renting a unit at My Storage Aiken is quick and easy. Once your rental is confirmed, you have immediate 24/7 gated access to your unit, no office visit required.
Do I get immediate access to my storage unit after renting?
Yes. Once your online rental is complete, you can access your unit right away. Our facility at 1941 Jefferson Davis HWY in Warrenville is open 24/7 with gated access, so you can move in at whatever time works best for you.
Do you offer contactless storage rentals?
Yes. The entire rental process at My Storage Aiken is handled online. You can browse units, sign your lease, and make payments all from your phone or computer, no in-person visit needed at any point.
Are your storage units month-to-month?
Yes. All storage units and parking spaces at My Storage Aiken are rented on a flexible month-to-month basis. There are no long-term contracts required, so you only pay for the time you need.
Can I upgrade or change my storage unit later?
Yes. If your storage needs change, contact our local customer support team and we will do our best to accommodate you.
Do you offer 24/7 access to storage units near Aiken, SC?
Yes. My Storage Aiken offers 24/7 gated access every day of the year. There are no restricted hours, so you can visit your unit whenever you need to, early morning, late at night, or any time in between.
Is your storage facility gated?
Yes. My Storage Aiken is a fully gated facility located at 1941 Jefferson Davis HWY in Warrenville, SC. The gate is accessible 24/7, giving you the freedom to access your belongings at any time while benefiting from the added security of a gated, well-lit property.
Are your storage units drive-up accessible?
Yes. Our drive-up units at My Storage Aiken allow you to pull your vehicle directly to your unit door for easy loading and unloading, no elevators, no long hallways, no hassle.
Is your storage facility well-lit?
Yes. My Storage Aiken maintains a well-lit facility to help ensure your visits are safe and comfortable, whether you stop by during the day or after dark.
Do I need to bring my own lock?
Yes. Tenants are responsible for providing their own lock for their unit. We recommend a heavy-duty disc lock or cylinder lock for maximum security. If you have questions about what type of lock to use, our local customer support team is happy to help.
Is customer phone support available?
Yes. Customer phone support is available 7 days a week. If you need a callback, please note that our support team may call back from our Michigan support line: (616) 552-9908. Do not hesitate to reach out, we are always here to help.
What payment options are available?
We offer multiple convenient payment options including autopay, text message, online payment, and payment by phone. Our customer support team is available 7 days a week to assist with payments by phone. Callbacks may come from our Michigan support line: (616) 552-9908.
Do you offer climate-controlled storage near Aiken, SC?
Yes. My Storage Aiken offers climate-controlled storage units in multiple sizes, available with both inside and outside access. Climate-controlled units maintain a stable temperature year-round, protecting your belongings from South Carolina's intense summer heat and humidity.
What is the difference between inside and outside access climate-controlled units?
Our inside access climate-controlled units are accessed through an interior corridor, providing an extra layer of protection from the elements when loading and unloading. Our outside access climate-controlled units are accessed directly from outside the building, similar to a drive-up unit but with the added benefit of temperature regulation. Both options maintain a stable climate year-round.
What should I store in a climate-controlled unit?
Climate-controlled units are ideal for items sensitive to temperature and humidity fluctuations. This includes wood furniture, electronics, artwork, photographs, clothing, musical instruments, important documents, and business inventory. If you are storing anything you would keep inside your home, a climate-controlled unit is the right choice.
Do you offer vehicle parking spaces near Aiken, SC?
Yes. My Storage Aiken offers 10x24 outdoor parking spaces perfect for vehicles, trailers, boats, and other equipment. With 24/7 gated access and flexible month-to-month terms, our parking spaces are a convenient and affordable option for Aiken County residents.
What can I store in a storage unit near Aiken, SC?
Our units are well-suited for a wide range of items including household furniture, mattresses, appliances, electronics, boxes, clothing, seasonal decorations, lawn equipment, tools, and business inventory. Climate-controlled units provide added protection for sensitive items. If you are unsure whether a specific item is allowed, contact our local customer support team.
What items are not allowed in storage units?
To keep our facility safe for all customers, certain items are prohibited. These include flammable materials, hazardous chemicals, perishable food, living animals or plants, illegal goods, and high-value items such as cash or jewelry. For the full list, visit our Storage Restrictions page.
Do you require tenant protection at My Storage Aiken?
Tenant protection is available at My Storage Aiken and we strongly encourage all customers to consider it. Protecting your stored belongings gives you added peace of mind throughout your rental.
What is the move-out procedure?
Moving out is simple. On the day you move out, send us a photo via text or email showing your unit is clean and swept out, no advance notice required. Once we receive your photo, we will send you a move-out confirmation. That is it!
Where exactly is My Storage Aiken located?
My Storage Aiken is located at 1941 Jefferson Davis HWY in Warrenville, SC 29851, just minutes east of Aiken via Jefferson Davis HWY. Our facility is conveniently accessible from Aiken, Graniteville, Langley, Clearwater, North Augusta, and the greater Augusta, GA metro area.
What areas does My Storage Aiken serve?
My Storage Aiken proudly serves Warrenville, Graniteville, Langley, Clearwater, Vaucluse, Gloverville, Belvedere, Aiken, North Augusta, and communities throughout Aiken County, SC. Our Jefferson Davis HWY location also makes us a convenient and affordable storage option for residents and businesses in the greater Augusta, GA metro area.
Have a different question?
Call us at (803) 830-3456 or send us a message.